POPIA Notice

GearMate processes personal information in line with South Africa’s Protection of Personal Information Act (POPIA).

What we collect

We collect only the information we need to provide our services, including order fulfilment, support, and (if you opt in) marketing updates.

Why we collect it

• To process your order and deliver products
• To communicate with you about your order
• To provide support and handle returns/refunds
• To send VIP updates if you consent

How we store and protect information

We take reasonable steps to secure personal information and restrict access to authorised persons only.

Your rights

• You may request access to your personal information.
• You may request correction of inaccurate information.
• You may request deletion where applicable (subject to legal/record-keeping requirements).
• You may withdraw marketing consent at any time (unsubscribe).